Frequently Asked Questions

1. Why is my server lagging?

Server lag can be caused by a variety of factors including insufficient RAM, high CPU usage, network latency, or a large number of plugins. Ensure your server is properly optimized and consider upgrading your plan if necessary.

2. How can I reduce latency on my server?

To reduce latency, choose a server location that is geographically closer to your player base, optimize your server settings, and ensure that your internet connection is stable and fast.

3. What should I do if my server keeps crashing?

Server crashes can be caused by conflicting plugins, corrupted world files, or insufficient resources. Check your server logs for errors, remove problematic plugins, and consider upgrading your hosting plan.

4. How do I install plugins on my Minecraft server?

To install plugins, download the desired plugin files and upload them to the 'plugins' folder in your server directory. Restart your server to activate the plugins.

5. Can I change the server version?

Yes, you can change your server version by selecting the desired version in your server control panel. Be sure to back up your server files before making any changes to avoid data loss.

6. How do I backup my server?

Most hosting providers, including MomentMC, offer automated backup options. You can also manually back up your server by downloading the world files and any important configurations to your local machine.

7. What are the best practices for server security?

Ensure your server is secure by using strong passwords, limiting access to trusted individuals, regularly updating your software, and installing security plugins to protect against common threats like DDoS attacks.

8. How do I upgrade my hosting plan?

To upgrade your hosting plan, visit the billing panel and select the new plan that suits your needs. The upgrade will be applied automatically, and your server will be provisioned with additional resources.

9. Why are my plugins not working?

Plugins may not work if they are incompatible with your server version, outdated, or conflicting with other plugins. Ensure all plugins are up to date and compatible with your server setup.

10. How do I access my server logs?

You can access your server logs through the control panel provided by MomentMC. These logs will help you troubleshoot issues by providing detailed information about your server's performance and any errors.

11. How do I change my server's world?

You can change your server's world by uploading a new world file to your server's root directory. Rename the new world to match the existing world's name, and restart your server. Make sure to back up the old world before making changes.

12. How do I manage player permissions?

Managing player permissions can be done using plugins like LuckPerms or PermissionsEx. These plugins allow you to create groups, assign specific permissions, and manage player ranks easily.

13. Can I add mods to my Minecraft server?

Yes, you can add mods to your server by selecting a modded version of Minecraft (such as Forge or Fabric) and uploading the mod files to your server's 'mods' folder. Ensure all mods are compatible with the server version you're running.

14. How do I change the server's MOTD (Message of the Day)?

You can change the server's MOTD by editing the `server.properties` file in your server's root directory. Modify the `motd` line to include your custom message and restart the server to apply the changes.

15. How do I set up a whitelist on my server?

You can enable a whitelist by setting `white-list=true` in the `server.properties` file. Then, use the `/whitelist add ` command in-game or via the console to add players to the whitelist.

16. How do I enable/disable PvP on my server?

To enable or disable PvP (Player vs. Player), edit the `server.properties` file and set the `pvp` option to `true` or `false`. Save the changes and restart the server.

17. What is the best way to handle server downtime?

If your server experiences downtime, communicate with your players through social media or a Discord server. Regular updates and transparency can help maintain trust. Additionally, having a backup or failover server can minimize the impact of downtime.

18. How do I optimize my server for performance?

Optimize your server by reducing the view distance, limiting the number of active entities, and using performance-enhancing plugins like ClearLag. Also, regularly update your server and plugins to the latest versions.

19. How can I protect my server from DDoS attacks?

Protect your server from DDoS attacks by using a hosting provider that offers DDoS protection, Luckily, We already implemented DDoS protection for every server so you can play without any lag! Other solution such as setting up firewalls, and using security plugins that can help mitigate attacks would help as well.

20. Can I schedule automatic tasks on my server?

Yes, you can schedule tasks such as restarts, backups, and announcements using plugins like `CraftScheduler` or `AutoRestart`. These tools allow you to automate server management tasks efficiently.

21. How do I add custom maps to my server?

To add a custom map, download the map file and upload it to your server's root directory. Rename it to match your current world name, or configure your server to use the new map in the `server.properties` file.

22. What is a dedicated IP, and do I need one?

A dedicated IP allows your server to run on the default Minecraft port (25565) without needing to specify a port number in the IP address. This can make it easier for players to connect. While not necessary, it can provide a more professional and streamlined experience.

23. How do I add a custom domain to my server?

You can add a custom domain by creating an A record that points your domain to your server's IP address. This allows players to connect using your domain name instead of the IP address.

24. How do I monitor my server's performance?

Monitor your server's performance using tools like `Spark`, `Timings`, or your hosting provider's built-in monitoring features. These tools help identify lag sources, resource usage, and overall server health.

25. Why can't I login to the server panel after purchasing a server?

If this is your first time purchasing at MomentMC, you may encounter this issue, but don't worry—it's an easy fix! Make sure to use a valid email address when signing up. If you don't, we won't be able to send you important information. After completing your purchase, check your email for a message with instructions to set up your account password. This step is crucial to provide an added layer of security!